cancellation policy

CONDITIONS FOR CANCELLING AN APPOINTMENT

An abbreviated version of this policy will be mentioned to you at the time of your booking. 

To secure an appointment with a tattooist at The Darling Parlour all customers must pay a non-negotiable, non-refundable “booking deposit” to secure the date and time.

 

Payment of the deposit constitutes your understanding of the terms and conditions that apply to booking deposits. Generally, the monetary amount of the booking deposit is a minimum $100, however this may be increased at any time at the discretion of the individual tattooist.

 

Booking deposits for any tattooist are non-refundable, however, all booking deposits may be returned to you (the customer) in the form of a “store credit” valid to rebook the appointment with the same artist, provided that the required notice is given to The Darling Parlour in the instance of a cancellation or request to reschedule.

 

“Store credits” have an expiration of 12 months from the date of the original appointment.

 

In the event that you are unable to attend your secured appointment, you (the customer) must provide The Darling Parlour with AT LEAST 2 BUSINESS DAYS (shop business days are Tuesday - Saturday) notice of cancellation or rescheduling.

 

Should you fail to provide us with at least 2 business days notice of cancellation or rescheduling, you (the customer) understand that your booking deposit will not be returned to you in any form, monetarily or via store credit. The booking deposit will instead be kept as compensation for the artist’s time spent designing the tattoo as well as time spent on the day of the cancelled/rescheduled appointment.

4/13 Beattie Street, Balmain, NSW, 2041
02 9555 6316 | info@thedarlingparlour.com

Open Tuesday - Saturday, 11am to 6pm

© 2017 THE DARLING PARLOUR PTY LTD All rights reserved.

ABN: 42 606 760 883  |  Operator Licence No: 010456